The mission of Jaunimo linija (Youth Line) is to provide emotional support to young people through volunteers.
In the vision of Jaunimo linija, young people share their difficulties and choose life.
Long-term objectives of Jaunimo linija:
Objective 1 – At least 80 per cent of young people believe that Jaunimo linija can help them when facing emotional difficulties. (*young people – 16-30 years old)
Objective 2 – We answer 90 per cent of telephone calls and internet messages.
Objective 3 – Jaunimo linija provides high-quality emotional support:
a) in at least 90 per cent of the cases, experts evaluate the calls as successful;
b) in at least 90 per cent of the cases, those who contact us feel better after a conversation.
Objective 4 – At least 90 per cent of the volunteers evaluate their performance and experience in the organization positively.